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Our Business

Volkswagen Financial Services is responsible for co-ordinating the worldwide financial services activities of the Volkswagen Group. As a wholly owned subsidiary of Volkswagen Financial Services AG, we are in turn 100% owned by Volkswagen AG, the global vehicle manufacturer.

We aim to strengthen the link between our customers and our brands with a full range of services, chiefly by the promotion and securing of Group sales, in the following ways:

  • Offering financial products to help people buy our brand cars through dealerships.
  • Supporting the dealerships by providing funding and credit to enable them to purchase the cars they need to fill their showrooms.
  • Offering fleet services to small and large businesses – anything from two to three cars, up to thousands of vans for larger enterprises.

Volkswagen Financial Services

Volkswagen Financial Services (UK) Limited

Background

Volkswagen Financial Services (UK) Limited (VWFS) is the captive finance company for the Volkswagen Group in the UK, offering finance and insurance services to customers of the Volkswagen Group Brands including Volkswagen, Audi, Bentley, SEAT, ŠKODA, MAN, Volkswagen Commercial Vehicles, Porsche, Bentley and Lamborghini.

VWFS is a wholly owned subsidiary of Volkswagen Financial Services AG, which is based in Braunschweig Germany.

VWFS is based at Milton Keynes, and employs more than 1,000 people.

It would be useful to mention at this point Volkswagen Group United Kingdom Limited (Volkswagen Group UK). Volkswagen Group UK is not part of the financial services business, but is the UK importer and distributor of vehicles under the Volkswagen, Audi, SEAT, ŠKODA and Volkswagen Commercial Vehicles Brands and is also located in Milton Keynes, close to VWFS. Volkswagen Group UK enters into franchise agreements with motor dealers.

Retail Products

VWFS provides hire purchase and hire products (regulated and unregulated under Consumer Credit Act 1974) in relation to new and used vehicles. Customers range from individual consumers, through small business users, to limited companies. Product sales are conducted through the Volkswagen Group UK dealer network and not direct to customers.
VWFS has arrangements with the MAPFRE Insurance Group to make available GAP insurance products for sale through the Volkswagen Group dealer network in the United Kingdom. VWFS is authorised and regulated by the Financial Conduct Authority for the conduct of insurance mediation activities. Whilst VWFS does promote the GAP products, it does not sell, underwrite or administer the GAP products.

Wholesale Lending Products

For historic IT systems reasons, VWFS makes term loans available to Volkswagen Group dealers and provides finance to Bentley dealerships.

Volkswagen Insurance Services

VIS focuses on providing motor insurance policies to customers via the network of Volkswagen Group UK retailers.

VIS services are provided through arrangements with selected insurance partners, who sell, underwrite and administer motor insurance policies under the Volkswagen, Audi, SEAT, ŠKODA and Volkswagen Commercial Vehicles brands. VIS doesn’t conduct any of those activities but has a role in marketing the product and building customer relationships.

For more information on our insurance products, visit Insurance.

Volkswagen Financial Services | Fleet

Volkswagen Financial Services | Fleet is the business leasing division of Volkswagen Financial Services and the fastest organically growing vehicle leasing company in the UK.

As well as being uniquely placed to advise on our group brands, including Volkswagen, Audi, SEAT, ŠKODA and Volkswagen Commercial Vehicles – our fleet business is set up to fund any make and model of car or van.

And, in addition to sourcing the most appropriate business car and/or commercial vehicle leases for your needs, whether you operate a fleet of 5 or 5,000 vehicles, we can help you with contract hire leasing and other funding, and to decide on the right fleet management solutions for you.


Take a fresh look at business leasing, visit Fleet.

Volkswagen Bank

Volkswagen Bank UK provides funding for the Volkswagen Group United Kingdom Limited and their Retailer network in the UK, and is a branch office of Volkswagen Bank GmbH in Germany.

Launched in 2009, it has expanded rapidly. Providing funding for the purchase of new vehicles by Retailers and dealerships from Volkswagen Group UK, to sell to customers. It also provides funding for the purchase of used vehicles from customers, mainly for part-exchange purposes.

To find out more about Volkswagen Bank UK, please visit Volkswagen Bank.