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Useful Links

Additional Information

Below you can find links to a range of industry websites to assist you with useful information resources and reference sites.

Content within these sites is the responsibility of the host website and Volkswagen Financial Services cannot take responsibility for the accuracy of the details held within them.

Finance & Leasing Association (FLA) The FLA is the UK’s leading trade association for the asset, consumer and motor finance sectors in the UK. Volkswagen Financial Services are members of the FLA and subscribe to their code of practice. www.fla.org.uk
Financial Conduct Authority (FCA)  The FCA is the regulator of providers of financial services within the UK. www.fca.org.uk
Financial Ombudsman Service (FOS) The FOS is the independent service for settling disputes between businesses providing financial services and their customers. www.financial-ombudsman.org.uk
Experian Experian is a Credit Reference Agency that holds information for both individuals and business, and the credit facilities they have and how these have been maintained. www.experian.co.uk/consumer