What is a Service Plan?
A Service Plan from Škoda is a payment plan that combines the cost of a certain number of scheduled services into one lump sum, providing you with the chance to pay monthly or upfront, avoiding larger payments when services are due.
We offer a choice of Service Plans to suit you, whether your car is brand new or pre-owned, petrol, diesel, hybrid or electric.
What's Covered?
What's covered in a Service Plan depends on the age, model and type of plan purchased, however, during your service, we’ll carry out a full inspection of all key components so that we can highlight wear and tear to you. Depending on what engine type you have, we will drain the oil and replace filters or will inspect charging cables and battery health. One of our plans also includes MOT, Warranty and Roadside Assistance.
Below are tables outlining the plans we have available:
For Used Petrol / Diesel Models
| Service Plan Product Type | Age Suitability | What it Covers | Monthly Payment | Upfront Payment |
|---|---|---|---|---|
| Standard^ | 1 - 15 years | 2 Services plus Pollen Filter change if required | £20.50 x 24 months | £492.00 |
| Plus^ | 1 - 15 years | 2 Services plus 1 x Pollen Filter, Air Filter, Spark Plugs / Diesel Fuel Filter as required | £28.25 x 24 months | £678.00 |
| All-in* | 3 - 6 years | Up to 2 years’ Warranty 2 years' Roadside Assistance 2 Services and MOTs | £37.50 x 24 months | £900.00 |
For Electric Vehicles
| Service Plan Product Type | Age Suitability | What it Covers | Monthly Payment | Upfront Payment |
|---|---|---|---|---|
| Enyaq iV plan^ | 0 - 12 months | 1 Service, Brake fluid & Pollen filter change if required & 1 MOT | £15.25 x 24 months | £366.00 |
| Enyaq iV plan^ | Over 1 year | 1 Service, Brake fluid & Pollen filter change if required & 1 MOT | £30.50 x 12 months | £366.00 |
| Citigo iV plan^ | Over 1 year |
2 Services, Brake fluid & Pollen filter change if required
| £17.50 x 24 months | £420.00 |
For New Petrol / Diesel Models
| Service Plan Product Type | Age Suitability | What it Covers | Monthly Payment | Upfront Payment |
|---|---|---|---|---|
| Standard^ | 0 - 12 months | 2 Services & Pollen filter change if required | £20.50 x 24 months | £492.00 |
For full details of what is covered click buy now, enter your registration and the plan details bespoke to your vehicle will be displayed.
What's excluded?
Not included x Not applicable -
| Typically excluded from a Service Plan | Standard | Plus | All-in | Electric |
|---|---|---|---|---|
| Additional jobs required at a mileage or time interval: | ||||
| - MOT (unless otherwise stated) | x | x | x | |
| - Automatic gearbox oil change | x | x | x | x |
| - Air conditioning recharge, servicing and repairs | x | x | x | x |
| - Brake fluid change | x | x | x | |
| - Cambelt replacement | x | x | x | _ |
| - Alternator Belt replacement | x | x | x | _ |
| - Diesel Fuel Filter replacement | x | _ | ||
| - Spark Plugs replacement for petrol models | x | _ | ||
| - Engine Air Filter replacement | x | _ | ||
| Any wear and tear items, identified during the service that require replacement | x | x | x | x |
Benefits
Buy your Škoda Service Plan in a few simple steps:
- Find your car
Just enter your registration number and mileage, and we’ll find plans to suit your vehicle.
- Select your plan
Choose the level of cover and whether you want to pay upfront or spread the cost.
- Personal details
Enter your personal details. The policy holder should be the registered keeper of the vehicle.
- Payment
You can pay monthly by Direct Debit or opt to pay upfront by debit or credit card.
We will send you a confirmation email straight away. Just allow 24 hours before booking your next service.
FAQs
What happens if I want to sell my car and haven’t used the services?
Our Service Plans are non-refundable; however the plan stays with the car and can be transferred to a new owner. If you are planning on selling the vehicle and would like to transfer the plan to the new owner please email us at SKODAFinanceCustomerServices@vwfs.co.uk with the new owner’s name and address. Alternatively, the new owner can send us a copy of the full V5 for us to complete the transfer.
What happens if I don’t use my services?
Our Service Plans are non-refundable; however the plan stays with the car and the services can be utilised at any point. The plan will close once all the services have been claimed.
The plan can also be transferred to a new owner. If you decide to sell the vehicle and would like to transfer the plan to the new owner, simply email us on SKODAFinanceCustomerServices@vwfs.co.uk with the new owner’s name and address. Alternatively, the new owner can send us a copy of the full V5 for us to complete the transfer.
Can I buy a Service Plan for someone else?
No, the Service Plan must be registered for and paid by the same person.
I live outside UK mainland and Northern Ireland, can I buy a Service Plan?
Yes, you can purchase a Service Plan if you live outside UK mainland however, before purchasing a Service Plan we recommend locating your nearest ŠKODA retailer. We do not offer Service Plans in the Channel Islands or the Isle of Man.
If you are a resident of the Channel Islands or Isle of Man Service Plans are not available to purchase online, however If you require a vehicle service please speak to your local authorised repairer for more information.
I no longer need my plan. Can I cancel?
You can cancel your Service Plan within 14 days of purchasing the plan if no work has been carried out.
If you decide to cancel your Service Plan, please contact our cancellations team by email at: SPcancellation@vwfs.co.uk.
If you choose to cancel by email or by letter, you can do this by completing the cancellation form.
You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you sent us the e-mail or posted the letter to us.
Does my Service Plan expire?
Your plan will expire once you have claimed all of your services.
What happens after I have purchased a ŠKODA Service Plan?
Once you have successfully completed your payment, we will send you a confirmation by email. This will include your agreement number, and details of the ŠKODA Service Plan you have purchased. You can then book in for a service when it is due, advising the Retailer that you have a Service Plan, from which they can take payment from us, when it gets to that stage.
Are Service Plans worth it?
You can save money in the long run because prices are fixed no matter where you live, and at today’s rates, which means you are protected from inflation. ŠKODA Service Plans also make servicing more predictable and affordable because you can spread the payments and we will only ever use genuine parts fitted by ŠKODA trained technicians.
Are new car Service Plans worth it?
Buying a Service Plan for your new ŠKODA is a reassuring way of making sure your servicing is completed by our Retailer network, which provides peace of mind that all the required servicing elements are completed by experts using the necessary specialist equipment, and using only genuine parts. Also the plans are fixed at today’s rates so protect you from inflation too.
What is covered in my Service?
A Service Plan is an affordable and effective way to ensure the safety of your vehicle.
A service for a petrol, diesel or hybrid engine will include draining and replacing the oil and filter.
For electric vehicles, we will inspect the battery and charging cables to ensure they are in good working order. It covers the pollen filter too, and depending on the model, brake fluid can also be included. Software updates are carried out for all models if needed, and a wash and vacuum at participating Retailers.
A regular service also enables us to identify and resolve any potential problems with your vehicle, including all areas of wear and tear. These will not be included in the price of your plan.
Do you offer a Service Plan for used cars?
Yes, we offer a variety of plans for used SKODA models aged 1-15 years old. Enter your registration details and we will show you the plans that are suitable for your car. Find out more about what’s included with our used car plans, by clicking buy now and entering your registration number and mileage details.
I have an electric vehicle. Is there a Service Plan for this?
Yes, we have Service Plans specifically designed for electric models. The plan available depends on the type and age of your car.
Find out what electric Service Plans are available to you, by clicking buy now, and entering your electric vehicle registration number in the next stage.
What about my MOT?
You can include the cost of your MOT when you choose All-in from ŠKODA*. This is a comprehensive servicing and maintenance plan including 2 MOTs, up to 2 years’ Warranty and 2 years’ Roadside Assistance, exclusively for cars aged between 3 and 6 years old.
To find out if All-in is available to you, click buy now, and enter your electric vehicle registration number and mileage, we will also present more information about what is included and excluded.
Can I transfer my plan if I sell my car?
Our Service Plans are non-refundable; however, the plan can easily be transferred to a new owner. To do this, you can email us at CustomerServices@vwfs.co.uk with the new owner’s name and address. Alternatively, the new owner can send us a copy of the full V5 for us to complete the transfer.
Is it worth buying a Service Plan for an Electric Vehicle?
Yes, you can save money in the long run because prices are fixed no matter where you live, and at today’s rates which means you are protected from inflation. ŠKODA Service Plans also make servicing more predictable and affordable because you can spread the payments. Electric cars still need a service, a Service Plan means you can plan ahead and save some money, and ensure that you’re servicing will be carried out by the trained technicians with the required specialist equipment.
What is the difference between a New car Service Plan and Used car Service Plan?
A new car needs a slightly different set of service requirements (set by the in the schedule) to what is needed for older cars. So that we can create a fixed cost for each plan, that takes these differences into consideration, we have split New and Used car plans apart from each other, to make pricing reflective of those varying requirements. All the fine detail varies by age, mileage, model, engine size and type. We have tried to simplify our offer by creating one plan for new and one for used.
Terms and Conditions
Price is valid until 5 January 2025.
^Pay monthly option payable for vehicles under 200,000 miles. Servicing must be carried out in line with the requirements of the service schedule at a Škoda Authorised Repairer. Additional work, including wear and tear, is excluded. Service Plan validity is dependent on required payments received. Offer may be varied or withdrawn any time.
*Valid for vehicles aged 3 to 6 years, with a 2.0L engine or less and under 100,000 miles at activation. Pay monthly option payable over 24 months. Terms, eligibility criteria and exclusions apply. Excludes electric vehicles and vehicles with an existing service plan. Vehicles that have been out of a warranty (that has been provided by Škoda UK or Škoda Financial Services) for more than 30 days will have a no-claim period of 30 days at the start of their policy. The All-in Warranty does not cover any vehicle already covered under any other guarantee, insurance, warranty and/or gesture of goodwill.
Terms and conditions apply. Administered by Volkswagen Financial Services. Freepost Škoda Financial Services.