What's a Service Plan?
A Service Plan from Škoda is a payment plan that combines the cost of a certain number of scheduled services into one lump sum, providing you with the chance to pay monthly or upfront, avoiding larger payments when services are due.
We offer a choice of Service Plans to suit you, whether your car is brand new or pre-owned, petrol, diesel, hybrid or electric.
What's Included?
What's covered in a Service Plan depends on the age, model and type of plan purchased, however, during your service, we’ll carry out a full inspection of all key components so that we can highlight wear and tear to you. Depending on what engine type you have, we will drain the oil and replace filters or will inspect charging cables and battery health. One of our plans also includes MOT, Warranty and Roadside Assistance.
Below are tables outlining the plans we have available:
For Used Petrol / Diesel Models
| Service Plan Product Type | What it Covers | Vehicle Age | Monthly Payment | Upfront Payment |
|---|---|---|---|---|
| Standard | 2 Services 1 Pollen filter replacement | 1-15 years | £21.75 x 24 months^ | £522.00 |
| Plus | 2 Services 1 Pollen and Air filter replacement 1 Spark plugs / Diesel fuel filter replacement | 1-15 years | £29.50 x 24 months^ | £708.00 |
| All-in* | 2 Services 1 Pollen and Air filter replacement 1 Spark plugs / Diesel fuel filter replacement 2 MOTs 2 years' Roadside Assistance Up to 2 years' Warranty (free of charge) | 3-6 years | £38.00 x 24 months | £912.00 |
For New Petrol / Diesel Models
| Service Plan Product Type | What it Covers | Vehicle Age | Monthly Payment | Upfront Payment |
|---|---|---|---|---|
| Standard | 2 Services 1 Pollen filter replacement | 0-12 months | £22.25 x 24 months | £534.00 |
For Electric Vehicles
| Service Plan Product Type | What it Covers | Age Suitability | Monthly Payment | Upfront Payment |
|---|---|---|---|---|
| Essentials Plan | 1 Inspection service with Battery State of Health Check 1 Brake fluid change 1 Pollen filter replacement 1 MOT included for models aged 1-15 years only | 0-1 year | £12.75 x 24 months | £306.00 |
| 1-15 years | £30.00 x 12 months^ | £360.00 | ||
| Standard Plan | 2 Inspection services with Battery State of Health Check 2 Brake fluid changes 2 Pollen filter replacements 2 MOTs | 0-1 year | £15.00 x 48 months | £720.00 |
| 1-15 years | £30.00 x 24 months^ | £720.00 | ||
| Plus Plan | 2 Inspection services with Battery State of Health Check 2 Brake fluid changes 2 Pollen filter replacements 2 MOTs 2 Tyre replacements | 0-1 year | £27.25 x 48 months | £1,308.00 |
| 1-15 years | £54.50 x 24 months^ | £1,308.00 | ||
| Citigo iV Plan | 2 Inspection services 1 Brake fluid change 2 Pollen filter replacements | Over 1 year | £18.00 x 24 months^ | £432.00 |
What is a Battery State of Health Check?
In just 30 minutes during your Inspection service, we assess your battery’s current capacity compared to when it was new - much like monitoring a smartphone’s battery over time. You’ll receive a certificate confirming your battery is performing above 70%. If it’s below, we’ll carry out a detailed diagnostic at no extra cost. And with Škoda’s 8-year/100,000-mile battery warranty, you’re covered for any necessary repairs or replacements if capacity drops below 70%.
Plus Plan tyre replacements (for electric vehicles)
Electric vehicles can be more demanding on the tyres than petrol or diesel models, so the Plus Plan offers two tyre replacements, on a like-for-like basis (same brand and type, subject to availability). Replacements can be arranged at any Authorised Repairer when needed. Not available for Petrol, Diesel and Hybrid models.
Buy a Service Plan
For full details of what is covered click Buy now, enter your vehicle registration and the Service Plan details bespoke to your vehicle will be displayed.
What's Excluded?
Not included x Not applicable -
| Plans for Petrol Diesel/Hybrid Models | Plans for Electric Vehicles | ||||||
|---|---|---|---|---|---|---|---|
| Typically excluded from a Service Plan | Standard | Plus | All-in | Citigo iV | Essentials | Standard | Plus |
| Additional jobs required at a mileage or time interval: | |||||||
| - MOT (unless otherwise stated) | x | x | x | x | |||
| - Automatic gearbox oil change | x | x | x | x | x | x | x |
| - Air conditioning recharge, servicing and repairs | x | x | x | x | x | x | x |
| - Brake fluid change | x | x | x | ||||
| - Cambelt replacement | x | x | x | _ | _ | _ | _ |
| - Alternator belt replacement | x | x | x | _ | _ | _ | _ |
| - Diesel fuel filter replacement | x | _ | _ | _ | _ | ||
| - Spark plugs replacement for petrol models | x | _ | _ | _ | _ | ||
| - Engine air filter replacement | x | _ | _ | _ | _ | ||
| Any wear and tear items, identified during the service that require replacement | x | x | x | x | x | x | x |
| Tyre replacement | x | x | x | x | x | x | |
| Puncture repair | x | x | x | x | x | x | x |
| Wheel alignment check | x | x | x | x | x | x | x |
| High voltage battery charge | - | - | - | x | x | x | x |
Benefits
Buy your Škoda Service Plan in a few simple steps:
- Find your carstatus: done
Just enter your registration number and mileage, and we’ll find plans to suit your vehicle.
- Select your planstatus: done
Choose the level of cover and whether you want to pay upfront or spread the cost.
- Personal detailsstatus: done
Enter your personal details. The policy holder should be the registered keeper of the vehicle.
- Paymentstatus: done
You can pay monthly by Direct Debit or opt to pay upfront by debit or credit card.
We will send you a confirmation email straight away. Just allow 24 hours before booking your next service.
Already have a Service Plan?
If you already have a Service Plan and want to speak to someone, your Škoda Retailer can help with technical questions, booking you in and general enquiries.
If you have a problem, please contact Customer Services:
Phone: 0370 333 4449
Email: Customerservices@vwfs.co.uk
Detailed below are some answers to questions you might have if you have already bought a plan.
How can I change the direct debit payment date?
You can change your direct debit payment date by calling our Customer Services team on 0370 333 4449. You can change your payment date once a year and up to maximum of 21 days from the original start date of the direct debit.
How can I cancel the plan?
You can cancel your Service Plan within 14 days of purchasing the plan, providing no work has been carried out.
If you decide to cancel your Service Plan, please contact our cancellations team by email at: SPcancellation@vwfs.co.uk.
Want to discuss your options? Then please call our Customer Services team using telephone number: 0370 333 4449
Can I transfer my plan?
Our Service Plans are non-refundable; the plan stays with the car and can be transferred to a new owner.
If you are planning on selling the car and would like to transfer the plan to the new owner please email us at Customerservices@vwfs.co.uk with the new owner’s name and address. Alternatively, the new owner can send us a copy of the full V5 for us to complete the transfer.
When does the plan expire?
Your plan will expire once you have claimed all of your services; or after the plan end date which is normally 3 or 4 years - whichever comes first.
When can I book my first service?
The Service Plan will be activated 48 hours after purchasing online. You can contact your Škoda Retailer or book online to arrange for your Škoda to be serviced.
Can I book an MOT straight away after purchasing a Service Plan?
If the Service Plan you have purchased includes an MOT, please allow 24 hours before booking in with your Škoda Retailer. This will give us time for your plan to be fully activated in all systems.
FAQs
If you have any other queries about purchasing a Service Plan, check out our list of frequently asked questions below.
What happens if I want to sell my car and haven’t used the services?
Our Service Plans are non-refundable; however the plan stays with the car and can be transferred to a new owner. If you are planning on selling the vehicle and would like to transfer the plan to the new owner please email us at Customerservices@vwfs.co.uk with the new owner’s name and address. Alternatively, the new owner can send us a copy of the full V5 for us to complete the transfer.
What happens if I don’t use my services?
Our Service Plans are non-refundable; however the plan stays with the car and the services can be utilised at any point. The plan will close once all the services have been claimed.
The plan can also be transferred to a new owner. If you decide to sell the vehicle and would like to transfer the plan to the new owner, simply email us on Customerservices@vwfs.co.uk with the new owner’s name and address. Alternatively, the new owner can send us a copy of the full V5 for us to complete the transfer.
Can I buy a Service Plan for someone else?
No, the Service Plan must be registered for and paid by the same person.
I live outside UK mainland and Northern Ireland, can I buy a Service Plan?
Yes, you can purchase a Service Plan if you live outside UK mainland however, before purchasing a Service Plan we recommend locating your nearest ŠKODA Retailer. We do not offer Service Plans in the Channel Islands or the Isle of Man.
If you are a resident of the Channel Islands or Isle of Man Service Plans are not available to purchase online, however If you require a vehicle service please speak to your local authorised repairer for more information.
What happens after I have purchased a ŠKODA Service Plan?
Once you have successfully completed your payment, we will send you a confirmation by email. This will include your agreement number, and details of the ŠKODA Service Plan you have purchased. You can then book in for a service when it is due, advising the Retailer that you have a Service Plan, from which they can take payment from us, when it gets to that stage.
What is covered in my Service?
A Service Plan is an affordable and effective way to ensure the safety of your vehicle.
A service for a petrol, diesel or hybrid engine will include draining and replacing the oil and filter.
For electric vehicles, we will inspect the battery and charging cables to ensure they are in good working order. It covers the pollen filter too, and depending on the model, brake fluid can also be included. Software updates are carried out for all models if needed, and a wash and vacuum at participating Retailers.
A regular service also enables us to identify and resolve any potential problems with your vehicle, including all areas of wear and tear. These will not be included in the price of your plan.
Do you offer a Service Plan for used cars?
Yes, we offer a variety of plans for used SKODA models aged 1-15 years old. Enter your registration details and we will show you the plans that are suitable for your car. Find out more about what’s included with our used car plans, by clicking buy now and entering your registration number and mileage details.
I have an electric vehicle. Is there a Service Plan for this?
Yes, we have Service Plans specifically designed for electric models. The plan available depends on the type and age of your car.
Find out what electric Service Plans are available to you, by clicking buy now, and entering your electric vehicle registration number in the next stage.
What about my MOT?
You can include the cost of your MOT when you choose All-in from ŠKODA*. This is a comprehensive servicing and maintenance plan including 2 MOTs, up to 2 years’ Warranty and 2 years’ Roadside Assistance, exclusively for cars aged between 3 and 6 years old.
To find out if All-in is available to you, click buy now, and enter your electric vehicle registration number and mileage, we will also present more information about what is included and excluded.
Can I transfer my plan if I sell my car?
Our Service Plans are non-refundable; however, the plan can easily be transferred to a new owner. To do this, you can email us at CustomerServices@vwfs.co.uk with the new owner’s name and address. Alternatively, the new owner can send us a copy of the full V5 for us to complete the transfer.
What is the difference between a New car Service Plan and Used car Service Plan?
A new car needs a slightly different set of service requirements (set by the in the schedule) to what is needed for older cars. So that we can create a fixed cost for each plan, that takes these differences into consideration, we have split New and Used car plans apart from each other, to make pricing reflective of those varying requirements. All the fine detail varies by age, mileage, model, engine size and type. We have tried to simplify our offer by creating one plan for new and one for used.
What are the benefits of All-in?
There are a number of benefits to All-In, click through and take a look below:
Stress-free
Peace of mind in the event of a breakdown or unexpected failure.
Prices are fixed at today’s rates, protecting you from inflation.
Warranty
Up to 2 years’ warranty for mechnical failures, for added reassurance.
Manage your finances better by avoiding unexpected repair costs with manageable monthly payments.
It's all in one place, no need to shop around for these services, making life easier.
Feel confident and safe on the road knowing MOTs are performed by our expert technicians.
When can I claim a tyre replacement?
You can claim tyres:
- Due to fair wear and tear or damage
- During an Inspection Service or a standalone visit
- One at a time or both together
Are there any exclusions when replacing the two tyres in the Plus Plan for electric models?
Yes. The following are not covered:
- Wheel alignment or geometry checks
- More than two tyre replacements
- Emergency roadside tyre replacement
- Mobile fitment, unless offered by your Authorised Repairer
Are tyres always replaced in pairs?
Only if they’re on the same axle and have more than 2mm tread difference.
What is the Battery State of Health Check?
It’s a 30-minute diagnostic offered alongside your Inspection service that evaluates your electric vehicle battery’s overall health and capacity.
What does the Battery State of Health Check measure?
It provides a clear reading of your battery’s total capacity and confirms whether it’s above or below 70% of its original health.
What happens if my battery is above 70%?
You’ll receive a certificate confirming your battery is in good health - offering reassurance about its performance.
What if my battery is below 70%?
A second, more detailed diagnostic will be performed (at no extra cost). If a fault is confirmed, your retailer will start a warranty process for any necessary support.
Terms and Conditions
^Pay monthly option payable for vehicles under 200,000 miles.
*Valid for vehicles under 100,000 miles at activation. Excludes electric vehicles and vehicles with an existing service plan. Vehicles that have been out of a warranty (that has been provided by Škoda UK or Škoda Financial Services) for more than 30 days will have a no-claim period of 30 days at the start of their policy. The All-in Warranty is funded by Volkswagen Group and does not cover any vehicle already covered under any other guarantee, insurance, warranty and/or gesture of goodwill.
All servicing must be carried out in line with the requirements of the service schedule at a Škoda UK Authorised Repairer. Additional work, including wear and tear, is excluded. Service Plan validity is dependent on required payments received.
Škoda Financial Services.