Legal Notice
1) General
a) By entering this website https://customer.vwfs.co.uk/ (“Website”) you agree to all of the terms and conditions of use as set out below (“Terms of Use”) and you agree to comply with them.
b) Please read these Terms of Use carefully before you start to use the Website. If you do not agree to these terms, you must not use our Website.
c) Volkswagen Financial Services (UK) Limited (“VWFS”) - company registration number 2835230, VAT registration number GB 745 9638 83 is a wholly owned subsidiary of Volkswagen Finance Overseas B.V., whose registered office is at Yeomans Drive, Blakelands, Milton Keynes, MK14 5LR, a company authorised to conduct business in the United Kingdom
d) VWFS is authorised and regulated by the Financial Conduct Authority under registration number 311988. You can check this on the Financial Services Register by visiting www.fca.org.uk.
e) These Terms of Use refer to the following additional terms, which also apply to the use of our Website:
Our Privacy Policy
Our Acceptable Use Policy
Our Cookie Policy
e) The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.
f) Where our Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.
2) Intellectual Property Rights
a) This Website is published by VWFS and is protected by copyright and other intellectual property rights in existence at any time throughout the world. All website design, text, graphics, the typographical arrangement thereof, and all other material on this Website is copyright of VWFS or their service and technology providers.
b) Permission is hereby granted to electronically copy and to print hard copy portions of this Website for the sole purpose of using this as an information resource for VWFS products. Any other use of materials on this Website, including reproduction for purposes other than the above, modification, distribution or republication without the prior written permission of VWFS is prohibited.
c) The trade marks, logos and service marks shown on this web site, unless otherwise specified, are the trade marks of VWFS. No rights are granted to use any of them in any manner whatsoever.
d) Any infringement of VWFS' rights will result in appropriate legal action being taken against you.
3) Changes to the Website
a) VWFS does not guarantee that the Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of this Website for business and operational reasons. VWFS will not be liable if for any reason the Website is unavailable at any time or for any period. Access to the Website is permitted on a temporary basis, and VWFS reserves the right to withdraw or amend the service provided on the Website without notice.
b) VWFS aims to carry out updates to the Website regularly and VWFS may amend the content at any time and without notice. If the need arises, we may suspend access to the Website, or close it indefinitely.
c) VWFS may amend the Terms of Use from time to time. VWFS advises that you check the Terms of Use every time you use the Website to understand the terms that apply at that time.
d) Although, VWFS makes reasonable efforts to update the information on the Website, VWFS makes no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete or up to date.
4) DISCLAIMER AND LIABILITY
a) ALL EXPRESS WARRANTIES, REPRESENTATIONS, CONDITIONS OF ANY KIND OR OTHER TERMS IMPLIED BY STATUTE OR COMMON LAW WITH RESPECT TO THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS WEB SITE ARE HEREBY EXPRESSLY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.
b) VWFS SHALL NOT BE LIABLE IN ANY CIRCUMSTANCES FOR ANY DIRECT OR INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE (WHETHER FOR PROFIT OR LOSS OR OTHERWISE) COSTS, CLAIMS, EXPENSES OR OTHER CLAIMS FOR COMPENSATION WHAT SO EVER, WHETHER CAUSED BY THE ACTS, OMISSIONS OR THE NEGLIGENCE OF VWFS, ITS EMPLOYEES OR AGENTS, WHICH ARISE OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE OR THE INFORMATION, CONTENT MATERIALS OR PRODUCTS IN-CLUDED ON THIS WEBSITE, EXCEPT IN RESPECT OF DEATH OR PERSONAL INJURY CAUSED BY VWFS [DC1] IT'S EMPLOYEES' OR IT'S AGENTS' PROVEN NEGLIGENCE.
c) VWFS DOES NOT ACCEPT ANY RESPONSIBILITY OR LIABILITY FOR ACCESS TO OR MATERIAL ON, ANY WEBSITE THAT IS LINKED FROM OR TO THIS WEBSITE.
5) Misuse Statement
VWFS reserves the right to prevent your usage of this site if you misuse the contents contained within this Website in any manner. VWFS is the final arbiter as to what shall constitute misuse and its decision will be final.
6) Governing Law
This Website is for use by persons located and resident within the United Kingdom, including Northern Ireland, the Channel Isles and the Isle of Man. We do not represent that content available on or through our Website is appropriate for use in other locations. Accordingly, these Terms of Use shall be subject to English law and the parties to any dispute or action hereby submit to the exclusive jurisdiction of the English courts.
We may collect Technical data about the type of internet browser and computer operating system that you use. This information does not identify you as an individual and is used only for tracking of site use.
We might also place a “cookie” on your hard drive that will help us to identify you when you return to the site and allow us to tailor content to you personal preferences. If you do not wish to use “cookies” you may disable this option in your Internet browser settings, “cookies” can be removed your computer.