If you’re looking to make an enquiry to establish if a discretionary commission arrangement applied to your agreement, we have more information to support and provide assistance.

Discretionary commission arrangement 

If you’re looking to make an enquiry to establish if a discretionary commission arrangement applied to your agreement, we are here to support and provide assistance.


Manage your account online

It’s easy to stay in control of your agreement online. You can use your online account to view your agreement, make changes and view documents.

We're here to help

A lot has changed in the past few years, and with the rising cost of living impacting everyone’s finances we understand your circumstances may have changed. If you’re worried about your finances, want to understand your options or to speak to us, we are here to support.

Delivery time updates

Delivery times for some of our model lines are longer than we would like, due to ongoing global shortages of vital components.

At Volkswagen Financial Services UK, we’re all about you.

Getting you on the road. Keeping you on the road. And protecting you on the road.

How do we do all that? With our straightforward finance, servicing, insurance and mobility products, available to customers across the Volkswagen Group in the UK.

And it’s some Group. We’re home to many of the world’s most loved vehicle brands, including Volkswagen, Audi, SEAT, Škoda, Porsche, Bentley, Lamborghini, Volkswagen Commercial Vehicles, MAN Truck & Bus and CUPRA.

We know that finance can be confusing, so we’re here to keep things simple and pain-free.

Managing your agreement

Already one of our customers?

It’s easy to stay in control of your finance deal. You can get answers to all of your questions and view or amend key details completely online.

If you need more personalised help, our contact staff and retailers are fully trained to take care of you.

Financing a vehicle

Ready to get behind the wheel of one of our vehicles?

Now you need to choose the best way to finance it. Don’t be daunted, because our products are split into two main categories.

You just need to decide whether to purchase or lease your vehicle. 

Servicing and insurance

You never know what’s around the corner, but you can prepare for it.

Our service and insurance plans are available to new and existing customers, as well as vehicles of different ages. They make it easy to take good care of your vehicle, while keeping your costs down. 

Did you know that you may be able to view copies of your documents by logging into your online account?

Log-in here

VWFS Rent-a-Car

In a world of bad, VWFS Rent-a-Car do good. With no hidden fees, 4.9 Trustpilot rating and vehicle guarantee we are here to help, whatever your vehicle hire needs. 

Choose from a range Volkswagen, Skoda, Seat, and Volkswagen Commercial Vehicles for a day, week, month or longer plus flexible payment options.

Now that's super hire!


VWFS DRIVE - search online today

View our fantastic range of EV offers now.

We have hundreds of brand new vehicles available to lease on Contract Hire across our Volkswagen Group brands.

You can browse online and speak to our dedicated team about our latest hot offers.

Fleet solutions

Giving you outstanding value across multi-brand fleets and services.

We know every fleet is different. By offering everything you need in one place and combining this with the knowledge and enthusiasm of our teams we are confident we can meet your needs.

Working with us to make your fleet more efficient will give you the time to focus on your business. We work with limited companies and public sector organisations with five or more vehicles on their fleets. 

heycar - find the perfect used car for you

Looking for a used car? heycar feature the best used cars from selected dealers. With a wide range of models and a choice of finance options available - including the ability to apply for finance online on selected vehicles, heycar are there to make car searching easier and more enjoyable.

Who are we? 

Based in Milton Keynes, with over 1,000 members of staff, our mission is to help people drive our cars. 

Find out more about our history, brands and digital future. 

Mobility solutions

The world is changing and we are leading the way. 

VWFS UK are looking at redefining the future of mobility to create more efficient and human centric solutions. 

Electric vehicles

Want to find out if an electric vehicle is right for you? 

With big jumps in charging technology and range, now could be the right time to switch to electric. Take our test below.