What is a Care Plan?
A payment plan that combines the cost of a certain number of scheduled services into one lump sum. CUPRA Care plans provide you with the chance to pay monthly or upfront, budget easily and ensures your car is always operating at peak performance because we only use CUPRA Genuine Parts, fitted by our trained CUPRA Specialists.
Drive the difference and arrange your plan online today.
What's included?
This varies depending on the plan you buy, the model you have and what engine type. However, during a service our CUPRA experts will always inspect your car and all its important components, highlighting anything that needs attention. We will then drain the oil and replace filters. For electric vehicles, we will inspect charging cables and battery health. We’ll also check if software updates are required, wash and vacuum your vehicle before returning it to you (available at participating retailers only). During inspection, we will inform you of any wear and tear items that need addressing, but these are not included in the price of your Service Plan (unless otherwise stated).
What's covered in a CUPRA Care Plan depends on the age, model and type of plan purchased.
The great thing about a CUPRA Care Plan is no matter what level of care you choose, you'll always receive, complimentary delivery and collection†, a CUPRA courtesy clean, a video of your CUPRA service and a discount on CUPRA merchandise.
Below are tables outlining the plans we have available:
For New Petrol cars up to 90 days:
| Service Plan Product Type | Age Suitability | What it covers | Monthly Payment | Upfront Payment |
|---|---|---|---|---|
| CUPRA Care Level 1 | 0 - 90 days |
First 2 services 1 x Pollen Filter 10% off CUPRA merchandise | £4.13 x 24 months | £99.00 |
| CUPRA Care Level 2 | 0 - 90 days |
First 2 services 1 x Pollen filter 1 x Set Front Wiper Blades 1 x Set Front Brake Pads+ 15% off CUPRA merchandise | £16.63 x 24 months | £399.00 |
| CUPRA Care Level 3 | 0 - 90 days |
First 3 services 1 x Pollen filter 1 x Set Front Wiper Blades 1 x Set Front Brake Pads+ 1 x Brake Fluid change 1 x MOT 20% off CUPRA merchandise | £22.19 x 36 months | £799.00 |
For Petrol CUPRA over 91 days and older:
| Service Plan Product Type | Age Suitability | What it covers | Monthly Payment | Upfront Payment |
|---|---|---|---|---|
| CUPRA Care Level 1 | 90- 365 days | 2 Services & 1 x Pollen Filter | £19.75 x 24 months | £474.00 |
| CUPRA Care Level 1 | Over 1 year old | 2 Services & 1 x Pollen Filter | £22.00 x 24 months | £528.00 |
For Electric CUPRA Vehicles:
| Service Plan Product Type | Age Suitability | What it covers | Monthly Payment | Upfront Payment |
|---|---|---|---|---|
| CUPRA eCare Level 2 | 0 - 90 days |
First Service 1 x Brake Fluid Change 1 x Pollen Filter Replacement 10% off CUPRA merchandise | £2.04 x 24 monthly payments | £49.00 |
| CUPRA eCare Level 3 | 0 - 90 days |
First Service 1 x MOT 1 x Brake Fluid Change 1 x Pollen Filter Replacement 1 x Front Wiper Blades Set 15% off CUPRA merchandise | £5.79 x 24 monthly payments | £139.00 |
| CUPRA eCare Level 4 | 0 - 90 days |
First Service 2 x MOT 2 x Brake Fluid Change 2 x Pollen Filter Replacement 1 x Front Wiper Blades Set 1 x Air Con Service 20% off CUPRA merchandise | £9.98 x 24 monthly payments | £479.00 |
| CUPRA eCare Level 2 | 90 days and over |
First service 1 x Brake Fluid Change 1 x Pollen Filter Replacement | £12.71 x 24 monthly payments | £305.00 |
For full details of what is covered click buy now, enter your registration and the full plan details bespoke to your vehicle will be displayed.
What's excluded?
Not included x Not applicable -
| Typically excluded from a Service Plan | Cupra Care Level 1 | Cupra Care Level 2 | Cupra Care Level 3 | eCare Level 2 | eCare Level 3 | eCare Level 4 |
|---|---|---|---|---|---|---|
| Additional jobs required at a mileage or time interval: | ||||||
| - MOT (unless otherwise stated) | x | x | x | |||
| - Automatic gearbox oil change | x | x | x | x | x | x |
| - Air conditioning service | x | x | x | x | x | |
| - Brake fluid change | x | x | x | |||
| - Cambelt replacement | x | x | x | _ | _ | _ |
| - Alternator Belt replacement | x | x | x | _ | _ | _ |
| - Diesel Fuel Filter replacement | x | x | x | _ | _ | _ |
| - Spark Plugs replacement for petrol models | x | x | x | _ | _ | _ |
| - Engine Air Filter replacement | x | x | x | _ | _ | _ |
| Any wear and tear items, identified during the service that require replacement | x | x | x | x | x | x |
Benefits
Buy your CUPRA Care Plan in a few simple steps:
- Find your vehicle
Enter your registration number and mileage, and we’ll find the Service Plan to suit your vehicle.
- Select your plan
Select a Service Plan and choose whether you want to pay upfront or spread the cost.
- Personal details
Enter your personal details to register. The policy holder should be the registered keeper of the vehicle.
- Payment
Pay upfront by debit or credit card. Or enter your Direct Debit details if you selected a monthly payment plan.
SEAT Financial Services will send you a confirmation email straight away. Please allow 24 hours before booking your next service.
FAQs
Can I spread the cost of the plan?
Yes - if your vehicle is under 200,000 miles, you can now spread the cost of a Service Plan over 12 months for a Buy 2 plan, or 18 months for a Buy 4 plan
Can I transfer a plan if I sell my car?
Our Service Plans are non-refundable; however the plan stays with the car and can be transferred to a new owner. If you are planning on selling the vehicle and would like to transfer the plan to the new owner please email us at SeatFinanceCustomerServices@vwfs.co.uk with the new owner’s name and address. Alternatively, the new owner can send us a copy of the full V5 for us to complete the transfer.
What happens if I don’t use my services?
Our Service Plans are non-refundable; however the plan stays with the vehicle and the services can be utilised at any point. The plan will close once all the services have been claimed.
The plan can also be transferred to a new owner. If you decide to sell the vehicle and would like to transfer the plan to the new owner, simply email us on Seatfinancecustomerservices@vwfs.co.uk with the new owner’s name and address. Alternatively, the new owner can send us a copy of the full V5 for us to complete the transfer.
Can I buy a Service Plan for my friends or family?
No, the Service Plan must be registered for an paid by the same person.
I live outside UK mainland and Northern Ireland, can I buy a Service Plan?
Yes, you can purchase a Service Plan if you live outside UK mainland however, before purchasing a Service Plan we recommend locating your nearest CUPRA Retailer. We do not offer Service Plans in the Channel Islands or the Isle of Man.
If you are a resident of the Channel Islands or Isle of Man Service Plans are not available to purchase online, however If you require a vehicle service please speak to your local authorised repairer for more information.
Can I cancel my Service Plan?
Sure, as long as it’s within 14 days of purchasing the plan and no service work has been completed on the vehicle.
If you decide to cancel, please contact our cancellations team by email at: SPcancellation@vwfs.co.uk.
If you choose to cancel by email or by letter, you can do this by completing the cancellation form.
You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by email or by post, then your cancellation is effective from the date you sent us the email or posted the letter.
Does my Service Plan expire?
Your plan will expire once you have claimed all of your services.
What happens once I've purchased a CUPRA Care Plan?
Are Service Plans worth it?
You can save money in the long run because prices are fixed no matter where you live, and at today’s rates, which means you are protected from inflation. Our Service Plans also make servicing more predictable and affordable because you can spread the payments and we will only ever use genuine parts fitted by CUPRA trained technicians.
Are new vehicle Service Plans worth it?
Buying a Service Plan for a new CUPRA is a reassuring way of making sure your CUPRA is maintained by our network of Approved Centres. This provides peace of mind that all the required servicing elements are completed by experts using the necessary specialist equipment, and using only genuine CUPRA parts. Also CUPRA Care Plans are fixed at today’s rates so protect you from inflation too.
Is it worth buying a Service Plan for an Electric Vehicle?
Yes, you can save money in the long run because prices are fixed no matter where you live, and at today’s rates which means you are protected from inflation. CUPRA Care Plans also make servicing more predictable and affordable because you can spread the payments. Electric cars still need a service, a Service Plan means you can plan ahead and save some money, and ensure that you’re servicing will be carried out by the CUPRA trained technicians with the required specialist equipment.
I have a used car; can I still buy a Service Plan?
Yes. There are Care Plans available, specifically for used vehicles. However, what’s included is slightly different from new car plans.
Find out more about what’s included and excluded in the next stage, by entering your registration number and current mileage.
Can I cover the cost of my MOT?
To find out if there is a plan available for you that incudes MOT, click buy now, and enter your registration details and mileage. We will show you the plans available with detail on what’s included and excluded.
Can I cover my electric vehicle?
Yes. There are Born Service Plans available see above for details or find out what plans are available to you, by entering your born registration number in the next stage.
Terms and Conditions
†Subject to Retailer availability.
+Excludes vehicles with Performance Brakes, with front Brembo calipers.
Price valid until 5 January 2025.
Servicing must be carried out in line with the requirements of the service schedule at a CUPRA Authorised Repairer. Additional work, including wear and tear is excluded. Service Plan validity is dependent on required payments received. Offer may be varied or withdrawn at any time.
Terms and conditions apply. Administered by Volkswagen Financial Services. Freepost SEAT Financial Services.