What is a CUPRA Care Plan?
A payment plan that combines the cost of a certain number of scheduled services into one lump sum. CUPRA Care plans provide you with the chance to pay monthly or upfront, budget easily and ensures your car is always operating at peak performance because we only use CUPRA Genuine Parts, fitted by our trained CUPRA Specialists.
Drive the difference and arrange your plan online today.
What's Included?
This varies depending on the plan you buy, the model you have and what engine type. However, during a service our CUPRA experts will always inspect your car and all its important components, highlighting anything that needs attention. We will then drain the oil and replace filters. For electric vehicles, we will inspect charging cables and battery health. We’ll also check if software updates are required, wash and vacuum your vehicle before returning it to you (available at participating retailers only). During inspection, we will inform you of any wear and tear items that need addressing, but these are not included in the price of your Service Plan (unless otherwise stated).
What's covered in a CUPRA Care Plan depends on the age, model and type of plan purchased.
The great thing about a CUPRA Care Plan is no matter what level of care you choose, you'll always receive, complimentary delivery and collection†, a CUPRA courtesy clean, a video of your CUPRA service and a discount on CUPRA merchandise.
Below are tables outlining the plans we have available:
For New Petrol/Hybrid CUPRA cars up to 90 days:
| Service Plan Product Type | What It Covers | Age Suitability | Monthly Payment | Upfront Payment |
|---|---|---|---|---|
| CUPRA Care Level 1 | 2 Services 1 Pollen filter replacement 10% off CUPRA merchandise | 0 - 90 days | £14.54 x 24 months | £349.00 |
| CUPRA Care Level 2 | 2 Services 1 Pollen filter replacement 1 Set front wiper blades 1 Set front brake pads+ 15% off CUPRA merchandise | 0 - 90 days | £27.04 x 24 months | £649.00 |
| CUPRA Care Level 3 | 3 Services 1 Pollen filter replacement 1 Set front wiper blades 1 Set front brake pads+ 1 Brake fluid change 1 MOT 20% off CUPRA merchandise | 0 - 90 days | £27.75 x 36 months | £999.00 |
For Petrol/Hybrid CUPRA cars over 91 days and older:
| Service Plan Product Type | What It Covers | Age Suitability | Monthly Payment | Upfront Payment |
|---|---|---|---|---|
| CUPRA Care Level 1 | 2 Services 1 Pollen filter replacement | 91-365 days | £19.75 x 24 months | £474.00 |
| CUPRA Care Level 1 | 2 Services 1 Pollen filter replacement | Over 1 year old | £22.75 x 24 months | £546.00 |
For Electric CUPRA cars:
| Service Plan Product Type | What It Covers | Age / Model Suitability | Monthly Payment | Upfront Payment |
|---|---|---|---|---|
| e-Care Essentials Plan | 1 Inspection service with Battery State of Health Check 1 Brake fluid change 1 Pollen filter replacement 1 MOT included for models aged 1-15 years only | 0-90 days | £6.21 x 24 months | £149.00 |
| 91-365 days | £12.75 x 24 months | £306.00 | ||
| 1-15 years | £30.00 x 12 months | £360.00 | ||
| e-Care Standard Plan | 2 Inspection services with Battery State of Health Check 2 Brake fluid changes 2 Pollen filter replacements 2 MOTs | 0-90 days | £11.75 x 48 months | £564.00 |
| 91-365 days | £15.00 x 48 months | £720.00 | ||
| 1-15 years | £30.00 x 24 months | £720.00 | ||
| e-Care Plus Plan | 2 Inspection services with Battery State of Health Check 2 Brake fluid changes 2 Pollen filter replacements 2 MOTs 2 Tyre replacements | Born 0 -90 days | £20.13 x 48 months | £966.00 |
| Born 91-365 days | £23.50 x 48 months | £1,128.00 | ||
| Born over 1 year | £47.00 x 24 months | £1,128.00 | ||
| Tavascan 0-90 days | £22.13 x 48 months | £1,062.00 | ||
| Tavascan 91-365 days | £25.50 x 48 months | £1,224.00 | ||
| Tavascan over 1 year | £51.00 x 24 months | £1,224.00 |
What is a Battery State of Health Check?
In just 30 minutes during your Inspection service, we assess your battery’s current capacity compared to when it was new—much like monitoring a smartphone’s battery over time. You’ll receive a certificate confirming your battery is performing above 70%. If it’s below, we’ll carry out a detailed diagnostic at no extra cost. And with CUPRA’s 8-year/100,000-mile battery warranty, you’re covered for any necessary repairs or replacements if capacity drops below 70%.
Plus Plan tyre replacements (for electric vehicles)
Electric vehicles can be more demanding on the tyres than petrol or diesel models, so the Plus Plan offers two tyre replacements, on a like-for-like basis (same brand and type, subject to availability). Replacements can be arranged at any Authorised Repairer when needed. Not available for Petrol or Hybrid models.
Buy a Plan
For full details of what is covered click buy now, enter your registration and the full plan details bespoke to your vehicle will be displayed.
What's Excluded?
Not included x Not applicable -
| Plans for Petrol/Hybrid Cars | Plans for Electric Vehicles | |||||
|---|---|---|---|---|---|---|
| Typically excluded from a CUPRA Care Plan | CUPRA Care Level 1 | CUPRA Care Level 2 | CUPRA Care Level 3 | e-Care Essentials Plan | e-Care Standard Plan | e-Care Plus Plan |
| Additional jobs required at a mileage or time interval: | ||||||
| - MOT (unless otherwise stated) | x | x | x | |||
| - Automatic gearbox oil change | x | x | x | x | x | x |
| - Air conditioning service | x | x | x | x | x | x |
| - Brake fluid change | x | x | ||||
| - Cambelt replacement | x | x | x | _ | _ | _ |
| - Alternator Belt replacement | x | x | x | _ | _ | _ |
| - Diesel Fuel Filter replacement | x | x | x | _ | _ | _ |
| - Spark Plugs replacement for petrol models | x | x | x | _ | _ | _ |
| - Engine Air Filter replacement | x | x | x | _ | _ | _ |
| Any wear and tear items, identified during the service that require replacement | x | x | x | x | x | x |
| Tyre replacement | x | x | x | x | x | |
| Puncture repair | x | x | x | x | x | x |
| Wheel alignment check | x | x | x | x | x | x |
| High voltage battery charge | _ | _ | _ | x | x | x |
Benefits
Buy your CUPRA Care Plan in a few simple steps:
- Find your vehiclestatus: done
Enter your registration number and mileage, and we’ll find the Service Plan to suit your vehicle.
- Select your planstatus: done
Select a Service Plan and choose whether you want to pay upfront or spread the cost.
- Personal detailsstatus: done
Enter your personal details to register. The policy holder should be the registered keeper of the vehicle.
- Paymentstatus: done
Pay upfront by debit or credit card. Or enter your Direct Debit details if you selected a monthly payment plan.
SEAT Financial Services will send you a confirmation email straight away. Please allow 24 hours before booking your next service.
Already have a Plan?
If you already have a Service Plan and want to speak to someone, your CUPRA Retailer can help with technical questions, booking you in and general enquiries.
If you have a problem, please contact Customer Services:
Phone: 0330 100 8913
Email: SeatFinanceCustomerServices@vwfs.co.uk
Detailed below are some answers to questions you might have if you have already bought a plan.
How can I change the direct debit payment date?
You can change your direct debit payment date by calling our SEAT Financial Services team on 0330 100 8913. You can change your payment date once a year and up to maximum of 21 days from the original start date of the direct debit.
How can I cancel the plan?
You can cancel your Service Plan within 14 days of purchasing the plan, providing no work has been carried out.
If you decide to cancel your Service Plan, please contact our cancellations team by email at: SPcancellation@vwfs.co.uk.
Want to discuss your options? Then please call our customer services team using telephone number: 0330 100 8913
Can I transfer my plan?
Our Service Plans are non-refundable; the plan stays with the car and can be transferred to a new owner.
If you are planning on selling the car and would like to transfer the plan to the new owner please email us at SeatFinanceCustomerServices@vwfs.co.uk with the new owner’s name and address. Alternatively, the new owner can send us a copy of the full V5 for us to complete the transfer.
When does the plan expire?
Your plan will expire once you have claimed all of your services.
When can I book my first service?
The Service Plan will be activated 48 hours after purchasing online. You can contact your CUPRA Retailer or book online to arrange for your CUPRA to be serviced.
Can I book an MOT straight away after purchasing a Service Plan?
If the Service Plan you have purchased includes an MOT, please allow 24 hours before booking in with your CUPRA Retailer. This will give us time for your plan to be fully activated in all systems.
FAQs
If you have any other queries about purchasing a Service Plan, check out our list of frequently asked questions below.
Can I spread the cost of the plan?
Yes - if your vehicle is under 200,000 miles, you can now spread the cost of a Service Plan over 12 months for a Buy 2 plan, or 18 months for a Buy 4 plan
Can I transfer a plan if I sell my car?
Our Service Plans are non-refundable; however the plan stays with the car and can be transferred to a new owner. If you are planning on selling the vehicle and would like to transfer the plan to the new owner please email us at SeatFinanceCustomerServices@vwfs.co.uk with the new owner’s name and address. Alternatively, the new owner can send us a copy of the full V5 for us to complete the transfer.
What happens if I don’t use my services?
Our Service Plans are non-refundable; however the plan stays with the vehicle and the services can be utilised at any point. The plan will close once all the services have been claimed.
The plan can also be transferred to a new owner. If you decide to sell the vehicle and would like to transfer the plan to the new owner, simply email us on Seatfinancecustomerservices@vwfs.co.uk with the new owner’s name and address. Alternatively, the new owner can send us a copy of the full V5 for us to complete the transfer.
Can I buy a Service Plan for my friends or family?
No, the Service Plan must be registered for an paid by the same person.
I live outside UK mainland and Northern Ireland, can I buy a Service Plan?
Yes, you can purchase a Service Plan if you live outside UK mainland however, before purchasing a Service Plan we recommend locating your nearest CUPRA Retailer. We do not offer Service Plans in the Channel Islands or the Isle of Man.
If you are a resident of the Channel Islands or Isle of Man Service Plans are not available to purchase online, however If you require a vehicle service please speak to your local authorised repairer for more information.
What happens once I've purchased a CUPRA Care Plan?
I have a used car; can I still buy a Service Plan?
Yes. There are Care Plans available, specifically for used vehicles. However, what’s included is slightly different from new car plans.
Find out more about what’s included and excluded in the next stage, by entering your registration number and current mileage.
Can I cover the cost of my MOT?
To find out if there is a plan available for you that incudes MOT, click buy now, and enter your registration details and mileage. We will show you the plans available with detail on what’s included and excluded.
Can I cover my electric vehicle?
Yes. There are Service Plans for electric vehicles available see above for details or find out what plans are available to you, by entering your registration number in the next stage.
When can I claim a tyre replacement?
You can claim tyres:
- Due to fair wear and tear or damage
- During an Inspection Service or a standalone visit
- One at a time or both together
Are there any exclusions when replacing the two tyres in the Plus Plan for electric models?
Yes. The following are not covered:
- Wheel alignment or geometry checks
- More than two tyre replacements
- Emergency roadside tyre replacement
- Mobile fitment, unless offered by your Authorised Repairer
Are tyres always replaced in pairs?
Only if they’re on the same axle and have more than 2mm tread difference.
What is the Battery State of Health Check?
It’s a 30-minute diagnostic offered alongside your Inspection service that evaluates your electric vehicle battery’s overall health and capacity.
What does the Battery State of Health Check measure?
It provides a clear reading of your battery’s total capacity and confirms whether it’s above or below 70% of its original health.
What happens if my battery is above 70%?
You’ll receive a certificate confirming your battery is in good health - offering reassurance about its performance.
What if my battery is below 70%?
A second, more detailed diagnostic will be performed (at no extra cost). If a fault is confirmed, your retailer will start a warranty process for any necessary support.
Terms and Conditions
†Subject to Retailer availability.
+Excludes vehicles with Performance Brakes, with front Brembo calipers.
Servicing must be carried out in line with the requirements of the service schedule at a CUPRA UK Authorised Repairer. Additional work, including wear and tear, is excluded. Service Plan validity is dependent on required payments received.
SEAT Financial Services.