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At Volkswagen Financial Services we work with Audi, Bentley, Lamborghini, Porsche, SEAT, ŠKODA, Volkswagen, and Volkswagen Commercial Vehicles to provide finance, servicing, insurance and mobility products to help get people on the road and keep them there.
Following the Government's advice to protect against the Coronavirus outbreak in the UK we are experiencing an increase in customer contact at present and therefore it will take longer than usual for us to respond to you. We are sorry to hear you have cause to complain and we will aim to provide a suitable solution for you as soon as possible. Due to the current situation we are prioritising customers in the most vulnerable situations; thank you for patience with us during this uncertain time.