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Payment Deferral Request

Internal Form

 
Payment Deferral Request

 

 

*Mandatory field 

This field is mandatory and must be filled in.

This field is mandatory and must be filled in.

This field is mandatory and must be filled in.

This field is mandatory and must be filled in.

This field is mandatory and must be filled in.

Your mobile number is required so that we can send you an access code (via SMS) to authenticate your identity and enable you to digitally sign your documents.  If you are unable to provide a mobile telephone number, we will issue your documents to you by post instead.

This field is mandatory and must be filled in.

This field is mandatory and must be filled in.

This field is mandatory and must be filled in.

This field is mandatory and must be filled in.

This field is mandatory and must be filled in.

This field is mandatory and must be filled in.

This field is mandatory and must be filled in.

This field is mandatory and must be filled in.

Your finance agreement must be live. If you are approaching the end of your finance agreement a payment deferral may not be suitable. Please complete our financial difficulties form and we will get in touch to support you with an appropriate solution that suits your needs. 

We are here to help. We can offer you extra support if you have additional needs, such as physical or mental health needs. Please indicate below if this is required:*

This field is mandatory and must be filled in.

This field is mandatory and must be filled in.

Do you still want to keep the vehicle?*

This field is mandatory and must be filled in.

If you do not wish to keep the vehicle a payment deferral is not the right option for you. Please complete our financial difficulties form form so that we can appropriately support you based on your individual circumstances.

Please confirm the length of the payment deferral required:*

This field is mandatory and must be filled in.

Please note that if you are requesting a second payment deferral, we can only give you the number of months that would take you up to the maximum of 6 months in total.

Are you currently in temporary payment difficulty as a result of COVID-19?*

This field is mandatory and must be filled in.

For example, are you in temporary financial difficulty due to furlough, a temporary reduction in household income or a temporary increase in household expenditure. If you answer no to this question, we may not consider a payment deferral to be in your best interests.

Have you suffered a permanent reduction in household income since you entered into the finance agreement?*

This field is mandatory and must be filled in.

For example, have you been made redundant, lost your employment, experienced a significant reduction in household income or a significant increase in household expenditure?). If you answer yes to this question, we may not consider a payment deferral to be in your best interests.

Do you consider that you will be able to make increased monthly payments at the end of the payment deferral period? *

This field is mandatory and must be filled in.

* Mandatory fields (must be completed)