man-with-mobile-phone-in-parking-lot-teaser 3000x1500.jpg

Contact Us

Coronavirus Update

Due to COVID-19 Volkswagen Bank United Kingdom Branch (VWB UK) has taken the necessary action to protect the health and welfare of our employees, safeguard the continuity of critical services and maintain alignment with Government advice, by instructing all employees to work from home for the foreseeable future.

Our phone lines remain open to support our customers during this period, so please use the contact details below to speak to a member of our Customer Services team.

VWB UK will endeavour to maintain the typical service levels which our customers are used to; however, we ask that our customers be patient with VWB UK in this challenging time.

VW Bank Customer Services

Volkswagen Bank United Kingdom Branch
One Delaware Drive
Milton Keynes
MK15 8HG

VW Bank Customer Services Contact Details


Telephone: 0845 120 9931 (option 3)





Need to amend Account access?

View Forms

Download our new one-stop guide

Click Here

Got a question?