Service Plans for Petrol, Diesel and Hybrid Vehicles

Service Plans for your petrol, diesel or hybrid Volkswagen

Regular servicing with a Volkswagen Service Plan helps keep your petrol, diesel or hybrid vehicle running smoothly. The scheduled inspections are designed to keep your engine performing at its best and spot any issues early, helping you avoid unexpected and potentially costly repairs later on.

If you have a fully electric vehicle, click here for Service Plan options.

Service Plans available

There are 3 plans to choose from depending on age, each plan offering flexibility to spread the cost and plan ahead with a level of care that provides peace of mind. Select Get a price and we will show you only the plans suited to your vehicle, with clear locked in prices for the duration of the plan.

Standard Plan

The Standard Plan^*ensures your vehicle gets the recommended service from Volkswagen and highlights any extra work needed to keep it running at its best.

Age suitability: between 0 and 15 years

2 Services including engine oil and filter changes
1 Pollen filter replaced if required
Inspections to the components recommended by Volkswagen relevant to age and mileage
A diagnostic check for any software updates
2 Free MOTs^‡ (for cars aged between 6 and 15 years only)

Plus Plan

The Plus Plan^*covers everything in the Standard Plan, plus extra items that older cars may need.

Age suitability: between 1 and 15 years

2 Services including engine oil and filter changes
1 Pollen filter replaced if required
1 Air filter change if required
1 set of Spark plugs / Diesel fuel filter change if required
Inspections to the components recommended by Volkswagen relevant to age and mileage
A diagnostic check for any software updates
2 Free MOTs^‡ (for cars aged between 6 and 15 years only)

All-in Plan

The All‑in Plan^ is designed for ultimate peace of mind.

Age suitability: Between 3 and 6 years

Mileage: Under 100,000 at activation

2 Services
1 Pollen filter replaced if required
1 Air filter change if required
1 set of Spark plugs / Diesel fuel filter change if required
2 MOTs^‡
2 years' Roadside Assistance

Plus 2 years' Warranty (free of charge)

_{‡Please note that in Northern Ireland, this product covers 2 MOT pre-checks and the cost of 2 MOT tests.}

Unsure of the features mentioned above? Click here to learn more about the inclusions of each plan.

How much is a Service Plan?

Enter your reg and mileage. Get your price. Quick and simple. With just a few details, we’ll instantly pull up your vehicle and show the price and plans tailored to your model. No hidden fees and a price that stays locked in for the duration of the plan.

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Benefits of our Service Plans

Trained technicians and approved parts

Our authorised repair network are all trained to the same high standards, so you can have peace of mind your vehicle is in safe hands. Approved parts are high quality with 2 years warranty.

Spread the cost of your servicing

Options to spread the cost, without incurring extra cost and avoiding larger payments on the day of a service.

Access to a nationwide network

With retailers across the country, your Service Plan means you have a wide choice when it comes to getting your vehicle serviced, as your plan doesn't tie you into one retailer.

Fixed at today's prices

Our Service Plans are fixed at today's prices, protecting you from any future price rises making it the savvy way to service your car.

More attractive to future buyers

Future buyers are more likely to perceive trust and value in Volkswagen servicing which can make your car more appealing.

Key features in detail

Not sure what some of the features and benefits in your Service Plan are? Here's a bit of extra information to help you.

As part of your visit, we’ll run a diagnostic check to see if there are any outstanding software updates for your vehicle. Some updates may take a while, and may need a return visit, your retailer can advise you on any recommended next steps.

The Air filter plays an important role in keeping the engine healthy. Over time, dust, pollen and debris build up in the filter, which can make it harder for the engine to breathe. We cover replacement to ensure engine performance and fuel efficiency, as part of the bigger service if its needed.

Vehicles three years and older are required by law to have an MOT test carried out every year. This is to ensure that the vehicle meets the minimum road safety standards (please note that in Northern Ireland this product covers MOT pre-checks and the cost of the MOT test). Any repair work required as a result of an MOT failure is excluded.

Your Pollen filter traps dust, pollen, pollution, and debris. Over time it clogs, reducing airflow and making your heating / AC work harder. We cover the replacement as part of the bigger service if its needed.

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What's excluded

A Service Plan doesn't cover every item that might be needed. Age, mileage and driving conditions all affect how parts wear, which can make some replacements less predictable. Our plans cover the main service costs, and to help you feel confident about what to expect, here’s an overview of the items that are not included:

Standard Plan

Not included: MOTs for vehicles aged between 0 and 6 years old
Not included: Automatic gearbox oil change
Not included: Brake fluid change
Not included: Cambelt replacement
Not included: Alternator belt replacement
Not included: Diesel fuel filter replacement
Not included: Spark plug replacement for petrol models
Not included: Engine air filter replacement
Not included: General wear and tear including but not limited to:
- Replacement brake pads, discs and fluid
- Engine oil, air and fluid top-ups between services (including AdBlue)
- Air conditioning servicing or repairs
- Tyre replacement or puncture repair
- Glass including windscreen glass and headlamp lenses
- Any repairs or maintenance associated with the engine
Not included: Particulate Filter and catalytic reduction systems
Not included: Wheel alignment check

Plus Plan

Not included: MOTs for vehicles aged 0 and 6 years old
Not included: Automatic gearbox oil change
Not included: Brake fluid change
Not included: Cambelt replacement
Not included: Alternator belt replacement
Not included: General wear and tear including but not limited to:
- Replacement brake pads, discs and fluid
- Engine oil, air and fluid top-ups between services (including AdBlue)
- Air conditioning servicing or repairs
- Tyre replacement or puncture repair
- Glass including windscreen glass and headlamp lenses
- Any repairs or maintenance associated with the engine particulate filter and catalytic reduction systems
Not included: Wheel alignment check

Discover All-in terms and conditions

Already have a Service Plan?

We have a dedicated page for existing customers where you can discover:

How to manage your account online
Frequently asked questions
How to book in your service
Who to speak to

If you already have a Service Plan and want to speak to someone, your Volkswagen Retailer can help with the technical questions particularly about inclusions and exclusions.

FAQs

Our Service Plans are non-refundable; however the plan stays with the car and the services can be utilised at any point. The plan will close once all the services have been claimed. The plan can also be transferred to a new owner. If you decide to sell the vehicle and would like to transfer the plan to the new owner, simply email us on CustomerServices@vwfs.co.uk with the new owner’s name and address. Alternatively, the new owner can send us a copy of the full V5 for us to complete the transfer.

Yes, you can purchase a Service Plan if you live outside UK mainland however, before purchasing a Service Plan we recommend locating your nearest Volkswagen retailer. We do not offer Service Plans in the Channel Islands or the Isle of Man.

If you are a resident of the Channel Islands or Isle of Man Service Plans are not available to purchase online, however If you require a vehicle service please speak to your local Authorised Repairer for more information.

Once you have successfully completed your payment, we will send you a confirmation by email. This will include your agreement number, and details of the plan you have purchased. You can then book in for a service when it is due, advising the Retailer that you have a Service Plan, from which they can take payment from us, when it gets to that stage.

A service for a petrol, diesel or hybrid engine will include draining and replacing the oil and filter. We’ll also check for software updates and a wash and vacuum at participating Retailers.

During inspection if we find that something needs to be replaced, this is highlighted to you, but is not included.

Volkswagen will keep digital records of all services carried out, for peace of mind too.

Terms and Conditions

^{^}Excludes electric vehicles and vehicles with an existing Service Plan. Vehicles that have been out of a warranty (that has been provided by Volkswagen UK or Volkswagen Financial Services) for more than 30 days will have a no-claim period of 30 days at the start of their All-in Plan. Volkswagen Group provides the All-in Warranty free of charge following purchase of an All-in Plan. The All-in Warranty does not cover any vehicle already covered under any other guarantee, insurance, warranty and/or gesture of goodwill. All-in Plan validity is dependent on required payments received.

^*Pay monthly option for vehicles under 200,000 miles. Servicing must be carried out in line with the requirements of the service schedule at a Volkswagen UK Authorised Repairer. Additional work, including wear and tear, is excluded. Service Plan validity is dependent on required payments received. Plus Plan is not available for Volkswagen Touareg.

Two free MOTs are funded by Volkswagen UK and the supplying retailer.

Volkswagen Financial Services.

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Volkswagen Service Plans

Service Plans for your petrol, diesel or hybrid Volkswagen

Service Plans available

Standard Plan

Plus Plan

All-in Plan

How much is a Service Plan?

Benefits of our Service Plans

Trained technicians and approved parts

Spread the cost of your servicing

Access to a nationwide network

Fixed at today's prices

More attractive to future buyers

Key features in detail

Diagnostic check

Air filter change

MOT test

Pollen filter replacement

What's excluded

Standard Plan

Plus Plan

Already have a Service Plan?

FAQs

After I purchase a Service Plan, how long do I need to wait to book my next service?

What happens if I want to sell my car?

What happens if I don’t use my services?

Can I buy a Service Plan as a gift?

I live outside UK mainland and Northern Ireland, can I buy a Service Plan?

What happens after I have purchased a Volkswagen Service Plan?

What does my Service include?

Is there a Service Plan for fully electric models?

Is my MOT included?

Terms and Conditions