Your lease, made simple
We know that finance can sometimes feel confusing.
This page brings together clear guidance and helpful tools to support you throughout your Contract Hire Leasing agreement.
Have you tried our Customer Portal?
It’s easy to stay in control of your agreement online. You can use your online account to view your agreement, view documents, make changes and explore your end of contract options.
Unable to sign in? You can still access all of your information on this page.
Manage your agreement
You can click on the tiles below for helpful information on all of the things you can do during your Leasing agreement:
Plan your next vehicle
Explore your options in one place - from special offers and trusted retailers to tools that help you find a vehicle that suits your needs.
Find your next vehicle with your local retailer
Locate your local retailer here
Lease directly with us
Browse all offers and lease your next vehicle directly through VWFS
Matchmaker
You’ll receive a tailored link to our Matchmaker tool 9 months before the end of your contract to help you find your next vehicle, so keep a look out!
Questions you may have in your final 6 months of your agreement
If you are coming towards the end of your agreement, you’ll find helpful information on upgrading your next vehicle with us, as well as ensuring that you have a smooth handback experience.
Can I find my next vehicle using my local retailer?
How do I lease directly with you?
How do I prepare my vehicle for handback?
What charges may apply and how can I avoid them?
Who is my vehicle inspected by?
What checks will my car be put through when I hand it back?
Can I extend my contract?
Where can I find important documents relating to my agreement?
Other useful information about your agreement or vehicle can be found on the following webpages. Click on your brand logo below to view documents relating to your agreement including: Product Information Guide, Damage Charges Guide, Drivers Guide and Measurement tool.
Need more help?
If you need further support, contact your local retailer here or VWFS customer services on email and telephone by the weblink in the description below.