Motor Finance Commission Complaint Form

You are welcome to log an official complaint, however under the FCA scheme we will automatically be contacting customers who are part of the scheme but have not previously submitted a complaint.

If you would prefer not to wait, you are welcome to complete the form now. Please note we cannot provide detailed updates relating to any commission on your agreement until we have received clarity on the FCA Scheme following the Upper Tribunal’s review. Please see our update for more information on this: Motor Finance Commission Complaints

First Name

Last Name

Date of Birth

This field is mandatory and must be filled in.

Telephone

Preferred contact method

Current address

Number

Street

Postcode

City

Is this the same address as when you took out the motor finance?

Previous address

Number

Street

Postcode

City

List all vehicle registration numbers:

List all your agreement numbers:

The dealer or broker you financed your vehicle from?

When did you finance your vehicles?

Please include as much information as you can to help us find your agreement. Once we have processed your request we will send you an acknowledgement to your complaint.

* Mandatory fields (must be completed)

*This information is required to allow us to identify you within our systems, by clicking ‘Send’ you agree to us processing your data in line with our Privacy Policy