Skip to main content Skip to footer

The Key to Mobility

We are here to help you get on the road and keep you there, today and in the future 

Our Customer Promise

We promise to make mobility easy, simple, transparent for every customer in each moment

Getting you from A-to-B for over 75 years

It’s more than 75 years since Volkswagen Financial Services AG financed the first Volkswagen vehicles in Germany in 1949. A lot has changed since then but our fundamental goal hasn't, ensuring we meet the mobility needs of the people.

Volkswagen Financial Services (UK) Ltd (VWFS) was set up in 1994, and with over 30 years of experience, we are always putting the customer at the heart of everything we do. From our home in Milton Keynes, our teams are constantly looking at how they can improve our existing products and create new ones to meet the changing demands of your world.

Our mission 

Our mission is straight forward, we want to be 'The Key to Mobility'.

What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. 

In our ever-changing world, this can be a real challenge, so we aim to foster an openly entrepreneurial, pioneering environment, focussed on your mobility needs. We want to help people drive our cars.

What do we do? 

To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. 

We do this by offering a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems.

Buy or lease a vehicle 

Our range of vehicle finance options gives you the flexibility to choose a product which meets your day-to-day needs. 

Rent a Vehicle

Short and long term rentals, whether you want to get away for a weekend with the family or need something to support your business longer term. 

Service a Vehicle

Our service and maintenance products give you cost effective ways to care for your vehicle. With peace of mind it is being looked after by the experts. 

Insure a Vehicle

From insuring your vehicle to extended warranty, our range of insurance options give you confidence you have support even in the worst times. 

Fleet Funding for Businesses 

We’re here to help fleet managers select, manage and maintain their vehicles,  in one place. Not only across our Volkswagen Group brands, but also multi-marque services.

Innovative Mobility Solutions 

The world is changing, and not everyone needs access to a vehicle all the time, but everyone needs the freedom to get where they want to go. We are developing solutions from subscription models to parking to make travel headaches a thing of the past. 

Support Electric Vehicle Development 

Bespoke products which support you making the jump to EVs. Ensuring they are affordable, enjoyable and well looked after. Not sure if you are ready to make the jump? We have tools to help you decide as well! 

Who do we work with?

As part of the Volkswagen Group, we work together with some of the worlds leading automotive brands to meet your needs no matter what your lifestyle demands. You can find out more info on all of the brands by clicking their logo below.

Our Values

Customer Centricity

We understand the true needs of our customers and direct all our efforts to fulfill them with fairness and integrity.

  • We remain ever curious about our customers, seeing every touchpoint as an opportunity to learn more.
  • We constantly ask our customers how to make their lives easier and more convenient.
  • We focus on customer value first, when assessing new business opportunities.
  • We address customer needs in a sustainable and economically sensible way to ensure consistent service delivery. 

Trust

We feel empowered to take decisions and can rely on the commitments of our colleagues.

  • We create an environment where everyone feels comfortable to take decisions across all hierarchy levels. 
  • We treat each other with respect and seek each other’s opinion.
  • We share our ideas, even controversial ones.
  • We concentrate on the result and let everyone choose the best path to achieve it.

Courage

We fight for the best ideas and take calculated risks in pursuit of our common goals.

  • We weigh all arguments and never only insist on our own position.
  • We challenge the status quo and never settle for average.
  • We leave our comfort zone in pursuit of the best idea.
  • We take responsibility for our decisions and learn from mistakes.

Our Guiding Principles

VWFS globally

Volkswagen Financial Services AG is a global business that takes charge of managing financial solutions across the whole Volkswagen Group.

Here at Volkswagen Financial Services (UK), we’re a division of that worldwide business and a 100% owned division of Volkswagen Financial Services AG, which is based in Braunschweig Germany. By extension, we’re also 100% owned by Volkswagen AG, the global vehicle manufacturer. 

It's this global network and the diversity of organisations in the Volkswagen Group that give us a unique position to be able to deliver on so many peoples mobility needs. 

Take a look at the latest from VWFS:

Media enquiries

To view our latest press releases, see our news clippings or to get in touch with our press office click the link below. 

Media Enquiries

Working with us

We are always looking for talented people who can make an impact and support our mission. If you are interested in the latest opportunities, visit our careers site.

VWFS Careers